General terms and conditions of business
of the web shop "Kreativ-Waren-Shop"
Please pay attention to the following general terms and conditions, they regulate the legal relationship between you and us, hereinafter referred to as KWJ, in addition to the statutory provisions.
1 Scope
These general terms and conditions for online booking apply when ordering products from the KWJ online shop. They are recognized by the customer with his order. The customer's general terms and conditions are hereby contradicted, i.e. they are not deemed to be recognized even if KWJ does not expressly object.
2. Ordering process and conclusion of contract
2.1 In order to place an order for selected goods from the KWJ online shop, the customer first selects the goods from the specified product areas. Before completing the order, all selected products are displayed.
2.2 If the displayed content of the shopping cart corresponds to the customer's order request, the customer can press the "Checkout" button. Customers who are not registered must then enter the required data in the address field. A separate delivery and billing address is possible. The customer is then offered step by step to select the shipping method, the payment method and to check the order. The customer has the opportunity to check the correctness of the content of his order and to correct it if necessary. If the customer agrees with the displayed order, he can press the "Buy" button. The customer's order placed in this way represents an offer to KWJ to conclude a purchase contract. A binding purchase contract is concluded after the customer has received an automatic e-mail confirmation of his order.
3. Shipping Costs and Minimum Order Quantity
There is no minimum order quantity to generate an order. We only deliver insured by Hermes parcel service, DHL or post. The supplier depends on the delivery address and the size and weight of your order. We deliver for the following shipping costs:
3.1 Germany
The flat rate for a delivery up to 25 kg is 5.90 euros.
From a goods value of 245 euros, we deliver carriage paid within Germany!
3.2 Austria
The flat rate for a delivery up to 25 kg is 15.90 euros.
From a goods value of 425 euros, we deliver carriage paid to your address.
3.3 Switzerland/Lichtenstein
The all-inclusive price for a delivery of up to 25 kg to Switzerland and Lichtenstein is 27.90 euros.
From a goods value of 425 euros, we deliver carriage paid to your address.
3.4 To all other European countries
The flat rate for a delivery up to 25 kg to the European countries is 17.90 euros.
From a goods value of 625 euros, we deliver carriage paid to your address!
4. Delivery
4.1 If the supplier of KWJ does not supply KWJ with the ordered goods despite contractual obligations, KWJ is entitled to withdraw. In this case, the customer will be informed immediately that the ordered product is not available. The purchase price already paid will be refunded immediately.
4.2 Orders and deliveries are only possible within the countries provided during the ordering process.
4.3 KWJ reserves the right to deliver a product of equivalent quality and price.
4.4 If the goods are available, the order will usually be shipped within 5-8 days after the order has been confirmed by KWJ.
5. Payment
5.1 The payment for the ordered goods is primarily made in advance or by cash payment when you pick them up yourself. You have the option of paying on account or by PayPal. The method of payment must be selected when ordering. However, KWJ reserves the right to exclude a specific payment method in individual cases.
5.2 The delivered goods will be accompanied by an invoice listing the total costs (price of the goods plus shipping costs). VAT is shown separately.
6. Retention of Title
The goods remain the property of KWJ until all claims against the customer have been settled in full.
7. Right of Withdrawal
7.1 The customer can revoke his contractual declaration within 10 days without giving reasons in text form (e.g. by letter, e-mail) or by returning the goods. The period begins at the earliest upon receipt of this instruction, but not before receipt of the goods. The timely dispatch of the cancellation or the goods is sufficient to meet the cancellation deadline.
7.2 Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits (e.g. interest) surrendered. If the purchaser of KWBJ is unable to deliver the received service in whole or in part, or only in a deteriorated condition